Raj Kumar is a seasoned IT professional with over two decades of experience across a wide range of industries, including export/import, insurance, healthcare, capital markets, and banking and finance. He holds an engineering degree from Mumbai University, where an early interest in science set the foundation for a career built on technical depth and adaptability.
Over the years, he has worked across a broad technology stack — from FileMaker Pro, VBA (Excel, Outlook, Access), C# web services, and ASP, to HTML, JavaScript, Sybase, Oracle, and MS SQL. His more recent focus includes Angular, ServiceNow, AWS, and Azure, built on a strong grounding in the ITIL framework. That range reflects a career spent adapting to whatever a project actually needed, rather than staying inside one technology lane.
He is a certified professional across multiple platforms and has worked comfortably within Waterfall, Agile, and hybrid iterative methodologies, including extreme programming — bringing a practical, delivery-focused approach to both project management and hands-on development.
Beyond the technical side, Raj has a genuine interest in content writing and design thinking, with a knack for breaking down complex technical topics into something people can actually use — which is the whole idea behind this blog. He also brings an analytical eye to investment and trading strategy, a longstanding personal interest alongside his technology career.
More recently, his focus has shifted toward Artificial Intelligence and Machine Learning, exploring how these technologies intersect with the platforms and industries he's already spent years working in.
This blog is where that experience gets put to use — practical, real-world content for IT professionals working with ServiceNow and the broader enterprise technology landscape. That same experience also feeds into ebooks published independently on Amazon; where relevant, you'll find links to those on this site.