How to pronounce word?

"Word" is a fundamental unit of language used to convey meaning. Here's a detailed breakdown of how to pronounce it:

Pronunciation: wərd

Breakdown:

• The "w" is pronounced as the "w" sound, similar to the "w" in "water" or "window."
• The "o" is pronounced as the "ə" sound, known as a schwa sound. It's a neutral, mid-central vowel sound found in unstressed syllables. It's similar to the "u" in "about" or the "a" in "sofa."
• The "rd" is pronounced as "rd," with the "r" sound followed by the "d" sound, similar to the "rd" in "hard" or "ward."

So, when saying "word," you would pronounce it as "wərd," with the emphasis on the "w" sound at the beginning.

It's important to note that the "ə" sound in the middle is often unstressed, and its pronunciation may vary slightly depending on regional accents. However, the breakdown provided above represents a standard pronunciation that is widely understood.

What is AWS Glue?

AWS Glue

AWS Glue is a fully managed extract, transform, and load (ETL) service offered by Amazon Web Services (AWS). It simplifies the process of preparing and loading data for analytics and data warehousing tasks. AWS Glue automates much of the manual work involved in ETL processes, such as discovering data sources, transforming data, and loading it into data lakes or data warehouses for analysis.

Key features of AWS Glue include:

Data Catalog: AWS Glue provides a centralized metadata repository called the AWS Glue Data Catalog, which stores metadata information about various data sources and their schema. This metadata can be used for data discovery, schema inference, and query optimization.

ETL Jobs: Users can define ETL jobs using AWS Glue's graphical interface or by writing code in Python or Scala using Apache Spark libraries. These jobs can be scheduled to run at specified intervals or triggered by events such as data arriving in S3 buckets.

Automatic Schema Discovery and Inference: AWS Glue can automatically discover and infer schemas from various data sources, including structured and semi-structured data formats like JSON, CSV, and Parquet.

Data Transformation: AWS Glue provides built-in transformations for common ETL tasks, such as filtering, aggregating, joining, and enriching data. Users can also write custom transformation logic using Apache Spark.

Integration with Other AWS Services: AWS Glue integrates with other AWS services such as Amazon S3, Amazon Redshift, Amazon RDS, Amazon Aurora, and Amazon DynamoDB, allowing users to easily move and transform data between these services.

Serverless Architecture: AWS Glue is serverless, meaning users do not need to provision or manage any infrastructure. AWS handles the underlying infrastructure, and users only pay for the resources consumed by their ETL jobs.

Overall, AWS Glue simplifies the process of building, managing, and scaling ETL pipelines, making it easier for organizations to extract insights from their data.

What is AWS Glue?

Understanding AWS Glue involves grasping its key components, capabilities, and how it fits into the broader context of data processing and analytics. Here's a step-by-step guide to understanding AWS Glue:

Conceptual Understanding:

ETL Concepts: Understand the basics of Extract, Transform, Load (ETL) processes, including data extraction from various sources, transformation of data to suit analytical needs, and loading data into target systems.

Data Catalog: Comprehend the role of a metadata catalog in storing schema information, data source details, and metadata for efficient data discovery and management.

Serverless Architecture: Familiarize yourself with the concept of serverless computing, where infrastructure management is abstracted away, and resources scale automatically based on demand.

Key Features:

Explore AWS Glue's features such as the Data Catalog, ETL job orchestration, automatic schema inference, data transformation capabilities, and integration with other AWS services.

Understand how AWS Glue simplifies ETL processes by automating tasks like schema discovery, transformation, and job scheduling.

Hands-On Experience:

Sign up for an AWS account if you haven't already.

Explore AWS Glue through the AWS Management Console or command-line interface (CLI).

Create a Data Catalog, define a simple ETL job, and run it to understand the workflow.

Experiment with different data sources and transformations to get a feel for AWS Glue's capabilities.

Tutorials and Documentation:

Utilize AWS Glue tutorials and documentation available on the AWS website. These resources provide step-by-step guides, use cases, best practices, and examples to help you understand and use AWS Glue effectively.

AWS also offers hands-on labs and training courses through platforms like AWS Training and Certification to deepen your understanding.

Real-world Use Cases:

Explore real-world use cases where AWS Glue is employed, such as data warehousing, data lake ingestion, data preparation for analytics, and building data pipelines for machine learning.

Study case studies and whitepapers to understand how organizations leverage AWS Glue to solve their data processing challenges.

Community and Forums:

Engage with the AWS community through forums, discussion groups, and online communities. Participating in discussions and asking questions can provide valuable insights and practical tips from experienced users.

By following these steps and gradually gaining hands-on experience with AWS Glue, you can develop a solid understanding of its capabilities and how it can be leveraged for data processing and analytics tasks.

To apply the features of AWS Glue effectively, you can follow these steps:

Identify Data Sources: Determine the data sources you want to work with, such as databases, data lakes, flat files, streaming data, etc. These could be within AWS services like S3, RDS, DynamoDB, or external sources.

Create a Data Catalog: Set up an AWS Glue Data Catalog to store metadata information about your data sources. This involves defining tables, schemas, and other metadata attributes. You can manually define tables or use AWS Glue's automatic schema discovery feature.

Define ETL Jobs:

ETL Job Creation: Use the AWS Glue console or APIs to define ETL jobs. These jobs specify the source and target data locations, transformation logic, and any additional configurations.

Transformation Logic: Implement the transformation logic required to prepare the data for analysis or loading into the target system. AWS Glue supports various transformations like filtering, joining, aggregating, and custom transformations using Apache Spark.

Schedule or Trigger ETL Jobs: Set up schedules or triggers for your ETL jobs based on your requirements. You can schedule jobs to run at specific intervals (e.g., daily, hourly) or trigger them based on events such as data arrival in an S3 bucket.

Monitor and Debug ETL Jobs:

Monitoring: Monitor the execution of your ETL jobs using AWS CloudWatch or AWS Glue's built-in monitoring features. Monitor job duration, success rates, and resource utilization to ensure smooth operation.

Debugging: Troubleshoot and debug any issues that arise during job execution. AWS Glue provides logs and debugging capabilities to help diagnose and resolve errors.

Integrate with Other AWS Services:

Utilize AWS Glue's integration with other AWS services like S3, Redshift, Athena, EMR, etc. You can easily move data between these services, perform analytics, and build data pipelines.

Leverage AWS Glue's compatibility with various data formats and sources to integrate with your existing infrastructure seamlessly.

Optimize Performance and Cost:

Optimize your ETL jobs for performance and cost-efficiency. This may involve tuning parameters, optimizing data processing logic, and choosing the right instance types for your jobs.

Utilize AWS Cost Explorer or AWS Budgets to monitor and manage costs associated with AWS Glue usage.

Iterate and Improve:

Continuously iterate on your ETL workflows based on feedback and changing requirements. Regularly review and optimize your ETL jobs for performance, scalability, and maintainability.

Stay updated with new features and best practices provided by AWS Glue documentation and community resources.

By following these steps, you can effectively apply the features of AWS Glue to build robust and scalable ETL pipelines for your data processing and analytics needs.

There isn't a direct replacement for AWS Glue as it's a comprehensive ETL service provided by Amazon Web Services. However, several alternative ETL tools and platforms exist that offer similar functionalities and may suit different use cases or preferences. Some alternatives to AWS Glue include:

Apache Spark: Apache Spark is an open-source distributed computing system that includes libraries for data processing, SQL, machine learning, and streaming analytics. It can be deployed on various cloud platforms, including AWS, using services like Amazon EMR (Elastic MapReduce).

Azure Data Factory: Microsoft Azure's Data Factory is a cloud-based data integration service that allows users to create, schedule, and orchestrate data pipelines for data movement and transformation. It supports hybrid data integration (on-premises and cloud) and integrates with various Azure services.

Google Cloud Dataflow: Google Cloud Dataflow is a fully managed service for stream and batch processing based on Apache Beam. It provides a unified programming model for building ETL pipelines and integrates with other Google Cloud Platform services like BigQuery, Pub/Sub, and Datastore.

Talend: Talend is an open-source data integration platform that offers both on-premises and cloud-based solutions for data integration, ETL, data quality, and data governance. It supports various data sources and targets and provides a visual interface for designing data pipelines.

Matillion: Matillion is a cloud-native ETL platform designed specifically for modern data warehouses such as Amazon Redshift, Google BigQuery, and Snowflake. It offers pre-built connectors, transformations, and components tailored for these data platforms.

Stitch Data: Stitch Data is a cloud-based ETL service focused on simplifying data integration for businesses. It offers connectors for various data sources and targets, including databases, SaaS applications, and cloud storage, and provides an intuitive interface for building data pipelines.

Fivetran: Fivetran is a fully managed data integration platform that specializes in replicating data from source systems into cloud data warehouses. It offers pre-built connectors, automated schema migrations, and robust monitoring and alerting capabilities.

These alternatives provide varying degrees of functionality, scalability, and pricing models. The choice of a replacement for AWS Glue depends on specific requirements, such as data volume, complexity, integration needs, and preferred cloud platform. It's essential to evaluate each option carefully to determine the best fit for your use case.

What is azure color?

Azure is a shade of blue that is often described as a pale or light blue with a hint of green. It is inspired by the color of the sky on a clear day and is commonly associated with freshness, tranquility, and openness. In the context of Microsoft Azure, the color is used in the platform's branding, logo, and user interface elements. The specific shade of Azure used by Microsoft may vary slightly, but it generally falls within the range of pale blue tones with green undertones.

What color is azure?

Azure is a color that falls within the blue spectrum, but it is typically lighter and softer compared to other shades of blue. It is often described as a pale or light blue with a subtle hint of green or cyan. The name "Azure" is derived from the Latin word "azura," which means sky blue. As such, Azure is often associated with the color of the sky on a clear day, especially during the daytime when the sky appears bright and serene.

The exact shade of Azure can vary depending on factors such as lighting conditions and personal interpretation, but it generally evokes a sense of calmness, tranquility, and openness. It is a refreshing and soothing color that is often used to create a sense of space and airiness in design.

In the context of Microsoft Azure, the color plays a significant role in the platform's branding and visual identity. The Microsoft Azure logo features a stylized letter "A" in a shade of blue that closely resembles the color Azure. This color choice reflects the platform's association with the cloud and conveys qualities such as reliability, clarity, and innovation.

In terms of color psychology, Azure is often associated with qualities such as clarity, communication, and creativity. It is a color that promotes mental clarity and focus while also stimulating creativity and imagination. Additionally, Azure is often seen as a color of trustworthiness and reliability, making it a popular choice for brands and organizations in various industries.

Overall, Azure is a versatile and universally appealing color that is often used in design to convey a sense of freshness, tranquility, and openness. Whether used in branding, graphic design, or interior decor, Azure can evoke a range of positive emotions and associations, making it a popular choice for many applications.

Let's delve deeper into the specifics of the color Azure:

Color Characteristics:

Hue: Azure typically falls within the cyan range of the color spectrum, meaning it has a slight greenish-blue tint.

Value: It is a relatively light color, often leaning towards the lighter end of the spectrum.

Saturation: Azure tends to have moderate to high saturation, giving it a vibrant and lively appearance without being overly intense.

Opacity: Azure is generally a transparent or translucent color, allowing light to pass through it to some extent.

Color Composition:

Azure is composed of blue and green pigments, with blue being the dominant component. The addition of a small amount of green gives Azure its distinct hue, reminiscent of a clear sky on a sunny day.

The ratio of blue to green pigments can vary, leading to slight variations in the exact shade of Azure.

Psychological Associations:

Tranquility: Azure is often associated with feelings of calmness, serenity, and tranquility. Its light and airy appearance evoke a sense of relaxation and peacefulness.

Openness: The color Azure is often used to create a sense of openness and expansiveness, making it ideal for spaces where clarity and freedom of movement are desired.

Refreshment: Azure's resemblance to the sky and water gives it a refreshing quality, evoking feelings of renewal and rejuvenation.

Clarity: Azure is associated with mental clarity and clear thinking. Its lightness and brightness can help stimulate focus and concentration.

Cultural and Symbolic Meanings:

In many cultures, blue is associated with qualities such as trust, stability, and reliability. Azure, with its lighter and softer hue, retains these associations while also adding elements of freshness and openness.

Azure is often used symbolically to represent concepts such as freedom, peace, and spirituality. Its association with the sky and water connects it to themes of vastness and depth.

Applications:

Azure is commonly used in various design contexts, including branding, graphic design, web design, and interior decor.

In branding, Azure is often chosen by companies seeking to convey qualities such as innovation, trustworthiness, and reliability. It is particularly popular in industries related to technology, healthcare, and finance.

In interior design, Azure is used to create spaces that feel light, airy, and welcoming. It can be used as a wall color, accent color, or as part of furnishings and decor elements.

Overall, Azure is a versatile and appealing color that can evoke a wide range of emotions and associations. Its lightness, freshness, and tranquility make it a popular choice for design applications where clarity, openness, and a sense of calm are desired.

ServiceNow CSA exam latest questions dump for preparation and mock test

To get good passing score in ServiceNow CSA exam (Certified System Administrator) or pass your CSA ServiceNow certification smoothly at any test center, you can use below sample CSA exam questions and answers to do proper practice in form of mock test.

ServiceNow CSA exam questions and answers

 A Service Catalog may include which of the following components?

• A. Order Guides, Exchange Rates, Calendars

• B. Order Guides, Catalog Items, and Interceptors

• C. Catalog Items, Asset Contracts, Task Surveys

• D. Record Producers, Order Guides, and Catalog Items

Which one of the following statements applies to a set of fields when they are coalesced during an import?

• A. If a match is found using the coalesce fields, the existing record is updated with the information being imported

• B. If a match is not found using the coalesce fields, the system does not create a Transform Map

• C. If a match is found using the coalesce fields, the system creates a new record

• D. If a match is not found using the coalesce fields, the existing record is updated with the information being imported

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

• A. A metric is a report gauge used on homepages to display real-time data

• B. A metric is a time measurement used to report the effectiveness of workflows and SLAs

• C. A metric is used to measure and evaluate the effectiveness of IT service management processes

• D. A metric is a comparative measurement used to report the effectiveness of flows and SLAs.

The display sequence is controlled in a Service Catalog Item using which of the following?

• A. The Default Value field in the Catalog Item form

• B. The Sequence field in the Catalog Item form

• C. The Order field in the Variable form

• D. The Choice field in the Variable form

Reports can be created from which different places in the platform? (Choose two.)

• A. List column heading

• B. Metrics module

• C. Statistics module

• D. View / Run module

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

• A. Most recent update

• B. Popularity

• C. Relevancy

• D. Manager assignment

• E. Number of views

What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

• A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)

• B. REQ (Number)>RITM (Number)>PROCUREMENT (Number)

• C. REQ (Number)>RITM (Number)>TASK (Number)

• D. FULFILLMENT (Number)>RITM (Number)>TASK (Number)

Which term refers to application menus and modules which you may want to access quickly and often?

• A. Breadcrumb

• B. Favorite

• C. Tag

• D. Bookmark

What is generated from the Service Catalog once a user places an order for an item or service?

• A. A change request

• B. An Order Guide

• C. A request

• D. An SLA

From the User menu, which actions can a user select? (Choose three.)

• A. Send Notifications

• B. Log Out ServiceNow

• C. Elevate Roles

• D. Impersonate Users

• E. Order from Service Catalog

• F. Approve Records

Buttons, form links, and context menu items are all examples of what type of functionality?

• A. Business Rule

• B. UI Action

• C. Client Script

• D. UI Policy

Which of the following is true of Service Catalog Items in relation to the Service Catalog?

• A. They run behind the scenes.

• B. They are the building blocks.

• C. They are optional.

• D. They provide options.

Table Access Control rules are processed in the following order:

• A. any table name (wildcard), parent table name, table name

• B. table name, parent table name, any table name (wildcard)

• C. parent table name, table name, any table name (wildcard)

• D. any table name (wildcard), table name, parent table name

What is the platform name for the User table?

• A. u_users

• B. sys_users

• C. x_users

• D. sys_user

A REQ number in the Service Catalog represents?

• A. the order number.

• B. the stage.

• C. the task to complete.

• D. the individual item in the order.

Which would NOT appear in the History section of the Application Navigator?

• A. Records

• B. UI Pages

• C. Lists

• D. Forms

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

• A. Avoid using the Default Update set as an Update Set for moving customizations from instance to instance

• B. Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions

• C. Use the Baseline Update Set to store the contents of items after they are changed the first time

• D. Once an Update Set is closed as ג€Completeג€, change it back to ג€In Progressג€ until it is applied to another instance

Which of the following is used to initiate a flow?

• A. A Trigger 

• B. Core Action

• C. A spoke

• D. An Event

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

• A. Service Catalog variables can only be used in Record Producers

• B. Service Catalog variables can only be used in Order Guides

• C. Service Catalog variables cannot affect the order price

• D. Service Catalog variables are global by default 

Which one of the following statements is true about Column Context Menus?

• A. It displays actions such as creating quick reports, configuring the list, and exporting data

• B. It displays actions related to filtering options, assigning tags, and search

• C. It displays actions related to viewing and filtering the entire list

• D. It displays actions such as view form, view related task, and add relationship

Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.)

• A. Discovery

• B. IntegrationHub ETL

• C. Finder

• D. CMDB Plug-in

• E. CMDB Integration Dashboard

When using the Load Data and Transform Map process, what is the Mapping Assist used for?

• A. Mapping fields using the Import Log

• B. Mapping fields using Transform History

• C. Mapping fields using an SLA

• D. Mapping fields using a Field Map 

Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

• A. The CMDB contains data about tangible and intangible business assets

• B. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company

• C. The CMDB archives all Service Management PaaS equipment metadata and usage statistics

• D. The CMDB contains ITIL process data pertaining to configuration items

In what order should filter elements be specified?

• A. Field, Operator, then Value 

• B. Field, Operator, then Condition

• C. Operator, Condition, then Value

• D. Value, Operator, then Field

Which statement is true about business rules?

• A. A business rule must run before a database action occurs

• B. A business rule can be a piece of Javascript 

• C. A business rule must not run before a database action occurs

• D. A business rule monitors fields on a form

Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)

• A. onSubmit

• B. onUpdate

• C. onCellEdit

• D. onLoad

• E. onEdit

• F. onChange

• G. onSave

Which type of tables may be extended by other tables, but do not extend another table?

• A. Base Tables

• B. Core Tables

• C. Extended Tables

• D. Custom Tables

Which of the following statement describes the purpose of an Order Guide?

• A. Order Guides restrict the number of items in an order to only one item per request

• B. Order Guide provide a list of guidelines for Administrators on how to set up item variables

• C. Order Guide provide the ability to order multiple, related items as one request

• D. Order Guides take the user directly to the checkout without prompting for information

Which tool is used to have conversations with logged-in users in real-time?

• A. Connect Chat 

• B. Now Messenger

• C. User Presence

• D. Comments

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

• A. Service Processes

• B. User Permissions

• C. Tables and Fields

• D. A Database

• E. The Dependency View

What is a formatter? Select one of the following.

• A. A formatter allows you to configure applications on your instance

• B. A formatter is a form element used to display information that is not a field in the record

• C. A formatter allows you to populate fields automatically

• D. A formatter is a set of conditions applied to a table to help find and work with data

When searching using the App Navigator search field, what can be returned? (Choose four.)

• A. Names of Applications and Modules

• B. Names of Modules

• C. Names of Applications

• D. Favorites

• E. History Records

• F. Titles of Dashboard Gauges

Which technique is used to get information from a series of referenced fields from different tables?

• A. Table-Walking

• B. Sys_ID Pulling

• C. Dot-Walking

• D. Record-Hopping

What is a schema map?

• A. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items

• B. A schema map graphically organizes the visual task boards for the CMDB

• C. A schema map graphically displays the Configuration Items that support a business service

• D. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema

Which one of the following statements best describes the purpose of an Update Set?

• A. An Update Set allows administrators to group a series of changes into a named set and then move this set as a unit to other systems 

• B. By default, an Update Set includes customizations, Business Rules, and homepages

• C. An Update Set is a group of customizations that is moved from Production to Development

• D. By default, the changes included in an Update Set are visible only in the instance to which they are applied

Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

• A. Banner Image

• B. Record Number Format

• C. Browser Tab Title

• D. System Date Format

• E. Form Header Size

What is the function of user impersonation?

• A. Testing and visibility

• B. Activate verbose logging

• C. View custom perspectives

• D. Unlock Application master list

What information does the System Dictionary contain?

• A. The human-readable labels and language settings

• B. The definition for each table and column 

• C. The information on how tables relate to each other

• D. The language dictionary used for spell checking

When working on a form, what is the difference between Insert and Update operations?

• A. Insert creates a new record and Update saves changes, both remain on the form

• B. Insert creates a new record and Update saves changes, both exit the form

• C. Insert saves changes and exits the form, Update saves changes and remains on the form

• D. Insert saves changes and remains on the form, Update saves changes and exits the form

How is the Event Log different from the Event Registry?

• A. Event Log contains generated Events, the Event Registry is a table of Event definitions 

• B. Event Log is formatted in the Log style, the Event Registry displays different fields

• C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)

• D. Event Log is the same as the Event Registry

What is a Dictionary Override?

• A. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update

• B. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services

• C. A Dictionary Override is a task within a flow that requests an action before the flow can continue

• D. A Dictionary Override sets field properties in extended tables

Which group of permissions is used to control Application and Module access?

• A. Access Control Rules

• B. UI Policies

• C. Roles

• D. Assignment Rules

What is a Record Producer?

• A. A Record Producer is a type of Catalog Item that is used for Requests, not Services

• B. A Record Producer creates user records

• C. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests

• D. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog

Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

• A. They direct the user to a record producer

• B. They direct the user to a catalog property

• C. They direct the user to a catalog UI policy

• D. They direct the user to a catalog client script

What is the Import Set Table?

• A. A table where data will be placed, post-transformation

• B. A table that determines relationships

• C. A staging area for imported records

• D. A repository for Update Set information

What is a characteristic of importing data into ServiceNow?

• A. An existing Transform Map can be used one time on the same import set

• B. Coalesce fields are used only after running Transform

• C. Any user can manage and set up import sets

• D. An existing Transform Map can be used multiple times on the same import set

What module in the Service Catalog application does an Administrator access to begin creating a new item?

• A. Maintain Categories

• B. Maintain Items

• C. Content Items

• D. Items

Which of the following allows a user to edit field values in a list without opening the form?

• A. Data Editor

• B. Edit Menu

• C. List Editor

• D. Form Designer

Which three Variable Types can be added to a Service Catalog Item?

• A. True/False, Multiple Choice, and Ordered

• B. True/False, Checkbox, and Number List

• C. Number List, Single Line Text, and Reference

• D. Multiple Choice, Select Box, and Checkbox

How are Workflows moved between instances?

• A. Workflows are moved using Update Sets

• B. Workflows are moved using Transform Maps

• C. Workflows are moved using Application Sets

• D. Workflows cannot be moved between instances

The baseline Service Catalog homepage contains links to which of the following components?

• A. Record Producers, Order Guides, and Catalog Items 

• B. Order Guides, Item Variables, and flows

• C. Order Guides, Catalog Items, and flows

• D. Record Producers, Order Guides, and Item Variables

Which of the following statements is true when a new table is created by extending another table?

• A. The new table archives the parent table and assumed its roles in the database

• B. The new table inherits all of the Business Rules, Client Scripts, and UI Policies of the parent table, but none of the existing fields

• C. The new table inherits all of the fields of the parent table and can also contain new fields unique to itself

• D. The new table inherits all of the fields, but does not inherit Access Control rules, Client Scripts, and UI Policies of the parent table

Where can Admins check which release is running on an ServiceNow instance?

• A. Memory Stats module

• B. Stats module 

• C. System.upgraded table

• D. Transactions log

A knowledge article must be which of the following states to display to a user?

• A. Published

• B. Drafted

• C. Retired

• D. Reviewed

What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

• A. Answer Agent

• B. live Feed

• C. Virtual Agent

• D. Connect Chat

What is the purpose of a Related List?

• A. To create a one-to-many relationship

• B. To dot-walk to a core table

• C. To present related fields

• D. To present related records

Which one of the following statements describes the purpose of a Service Catalog flow?

• A. A Service Catalog flow generates three basic components: item variable types, tasks, and approvals

• B. Although a Service Catalog flow cannot send notifications, the flow drives complex fulfillment processes

• C. A Service Catalog flow is used to drive complex fulfillment processes and sends notifications to defined users or groups

• D. A Service Catalog flow generates three basic components: item variable types, tasks, and notifications

Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?

• A. report

• B. flow

• C. event

• D. task

Which are valid Service Now User Authentication Methods? (Choose three.)

• A. XML feed

• B. Local database

• C. LDAP

• D. SSO

• E. FTP authentication

Access Control rules may be defined with which of the following permission requirements? (Choose three.)

• A. Roles 

• B. Conditional Expressions 

• C. Assignment Rules

• D. Scripts 

• E. User Criteria

• F. Groups

Which section of the ServiceNow UI allows you to perform a global search?

• A. Application Navigator

• B. Banner frame

• C. List pane

• D. Content frame

How do you make a list filter available to everyone?

• A. Make active, assign a name, and save

• B. Assign a group, set visibility, and save

• C. Assign a name, set visibility, and save 

• D. Make active, set visibility, and save

What would NOT appear in the Application Navigator if `service` is typed into the filter field?

• A. Configuration > Business Services

• B. Self-Service > Knowledge

• C. Service Portal > Widgets

• D. Incident > Assigned to me 

Which of the following is used to categorize, flag, and locate records?

• A. Search

• B. Favorites

• C. Tags

• D. Bookmarks

Which tool should be used to populate commonly used fields in a form?

• A. Template

• B. Reference Qualifier

• C. Formatter

• D. Assignment Rule

How is a group defined in ServiceNow?

• A. A group is one record stored in the Group Type [sys_user_group_type] table

• B. A group is one record stored in the Group [sys_user_group] table

• C. A group defines a set of users that share the same location

• D. A group defines a set of users that share the same job title

What is a role in ServiceNow?

• A. A role is one record in the Role [user_sys_role] table

• B. A role is a set of modules for a particular application

• C. A role is one record in the Role [sys_user_role] table

• D. A role is a persona used in Live Feed Chat

What is a Notification?

• A. A new Knowledge article created by a Business Rule

• B. A tool for alerting users that events that concern them have occurred

• C. A message through Connect related to a Change Request

• D. An email file attachment

Which one of the following is NOT a type of Visual Task Board?

• A. Flexible

• B. Freeform

• C. Feature

• D. Guided boards

What is (are) best practice(s) regarding users/groups/roles? (Choose two.)

• A. You should never assign roles to groups.

• B. You should assign roles to users.

• C. You should add users to groups.

• D. You should assign roles to groups.

What are two ways to generate an Event? (Choose two.)

• A. Business Rule

• B. Workflow

• C. Log entry

• D. Knowledge article publication

Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and

Problem [problem] tables?

• A. Task [task]

• B. Assignment [assignment]

• C. Service [service]

• D. Workflow [workflow]

Which of the following statements describes how data is organized in a table?

• A. A column is a field in the database and a record is one user

• B. A column is one field and a record is one row

• C. A column is one field and a record is one column

• D. A column contains data from one user and a record is one set of fields

What is a sys_id?

• A. Unique 32-character identifier that is assigned to every record

• B. A client-side Business Rule

• C. A server-side Business Rule

• D. Unique 64-character identifier that is assigned to every record

When creating a global custom table named `abc`, what is the table name that is automatically assigned by the platform?

• A. snc_abc

• B. abc

• C. u_abc 

• D. sys_abc

Access Control rules may provide access security for which of the following database objects?

• A. For a specific role, group, or user

• B. For a specific row, column, or table

• C. For specific groups

• D. For a specific CMDB Configuration item

What is the primary application used to load data into ServiceNow?

• A. Service Level Management

• B. Configuration

• C. System Import Sets

• D. System Update Sets

Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

• A. Select Data Source, Schedule Transform

• B. Load Data, Create Transform Map, Run Transform

• C. Define Data Source, Select Transform Map, Run Transform

• D. Select Import Set, Select Transform Map, Run Transform

Which tool is used for creating dependencies between configuration items in the CMDB?

• A. CI Relationship Editor

• B. CMDB Builder

• C. CI Service Manager

• D. Cl Class Manager

What is the difference between a UI Policy and Data Policy?

• A. Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services

• B. Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies

• C. Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions

• D. Data Policies run only after UI Policies run successfully

Which one of the following is an accurate list of changes that are captured in an Update Set?

• A. Changes made to: tables, forms, schedules, and client scripts

• B. Changes made to: tables, forms, Business Rules, and data records

• C. Changes made to: tables, forms, groups, and configuration items (CIs)

• D. Changes made to: table, forms, views, and fields

What are the steps to retrieve an Update Set?

• A. Verify Update Set is Complete, Retrieve, Preview, Apply

• B. Verify Update Set is Complete, Test Connection, Apply

• C. Verify Update Set is Complete, Test Connection, Commit

• D. Verify Update Set is Complete, Retrieve, Preview, Commit

IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

• A. an action

• B. a spoke

• C. a connection

• D. an integration step

Which of the following protects applications by identifying and restricting access to available files and data?

• A. Application Configuration

• B. Verbose Log

• C. Access Control Rules

• D. Application Scope

Which one statement correctly describes Access Control rule evaluation?

• A. Table access rules are evaluated from the general to the specific

• B. If more than one rule applies to a record, the older rule is evaluated first

• C. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed 

• D. The role with the most permissions evaluates the rules first.

ServiceNow contains a resource which provides the following:

✑ A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.

✑ A CMDB framework across our products and platform that will enable and support multiple configuration strategies.

What resource do these statements describe?

• A. Common Services Data Model (CSDM)

• B. Information Technology Service Management (ITSM)

• C. Configuration Management Database (CMDB)

• D. Information Technology Infrastructure Library (ITIL)

What do you need to do before you can use an Application-based trigger in your flow?

• A. Activate application trigger spoke

• B. Activate trigger security rules

• C. Activate application spoke, and plug-ins as needed

• D. Assign Application trigger role [sn_app_trigger_write] to SME

• E. Activate application plugins only

The ServiceNow platform includes which types of interfaces? (Choose three.)

• A. Now Mobile Apps

• B. Agent Control Center

• C. Back Office Dashboard

• D. Service Portals

• E. Now Platformֲ® User Interfaces

• F. Field Service Taskboard

On the knowledge base record, which tab would you use to define which users are not able to write articles to the knowledge base?

• A. Can Contribute

• B. Cannot Author

• C. Cannot Contribute 

• D. Cannot Write

• E. Read Only

Which features allow you to update multiple records at one time? (Choose two.)

• A. List Editor

• B. Field Update Action

• C. Bulk Record Update

• D. Data Remediation Dashboard

• E. Update Selected Action

Categories in the knowledge base, by default, can be created and edited by which knowledge workers? (Choose two.)

• A. Knowledge Authors

• B. Knowledge Contributors

• C. Knowledge Controller

• D. Knowledge Managers 

• E. Knowledge Category Managers

• F. Knowledge Submitters

• G. Knowledge Owners

• H. Knowledge Taxonomy Owner

Which collaboration tool opens a sidebar and allows you to create new conversations with other ServiceNow users?

• A. Skype Now

• B. Collaborate Now

• C. Agent Messenger

• D. Agent Chat

• E. Connect Chat

What module would you use if you wanted to view a list of all of the fields on the Incident table? (Choose two.)

• A. Tables & Columns

• B. Dictionary

• C. Data Class Manager

• D. Dictionary Dashboard

• E. Database View

• F. Schema

What component causes a flow to run after a record has been created or updated?

• A. Date-based trigger

• B. On-change trigger

• C. Record-based trigger

• D. Application-based trigger

• E. Updated-date trigger

What type of field is Boolean and appears as a check box?

• A. Yes/No

• B. True/False

• C. On/Off

• D. Binary

• E. 0/1

Which module is used to access the knowledge bases which are available to you?

• A. Knowledge > Home

• B. Self Service > Knowledge

• C. Knowledge > All

• D. Knowledge > Knowledge Bases

• E. Knowledge > Overview

A customer requests the following data quality measures be added:

✑ Incident numbers should be read only, on all lists and forms, for all users.

✑ Short Description field should be mandatory, on all records, across all applications, on Insert.

Which type of policy would you use to meet this requirement?

• A. Data Quality Policy

• B. Dictionary Design Policy

• C. UI Data Policy

• D. UI Policy

• E. Field Criteria Policy

• F. Data Policy

What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?

• A. Workflow User

• B. Request Fulfiller

• C. ITSM User

• D. Approving Manager

• E. Service Desk User

• F. Process User

Which module would you use to customize your instances banner image, text and colors?

• A. System UI > UI Pages > Branding

• B. Service Portal > Portals > Branding

• C. System Properties > Basic Configuration UI16

• D. System Properties > Branding

• E. Homepage Admin > Pages > Branding

Which database provides a logical model of your company infrastructure by identifying, controlling, maintaining and verifying CIs that exist?

• A. IMDB

• B. ITSM

• C. CSDM

• D. CMDB

• E. LDAP

Which module is used as the first step for importing data?

• A. Coalesce Data

• B. Transform Data

• C. Import Data

• D. Load Data

When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?

• A. Flow Manager

• B. Flow Designer

• C. Flow Editor

• D. Workflow Editor

• E. Workflow Designer

When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

• A. Look up their password, so you can login with their account

• B. Initiate a Connect Chat session

• C. Install the Bomgar plug-in

• D. Impersonate the user

• E. Launch a NowChat window

What is a key difference between Reporting and Performance Analytics?

• A. Performance Analytics contains snapshots of data taken over time; Reporting shows only the data as it is, at the moment the report is run.

• B. Performance Analytics can show trends; Reports cannot.

• C. Reports can be run on a scheduled basis; Performance Analytics cannot.

• D. Performance Analytics data can be published to Dashboards; Reports cannot.

• E. Performance Analytics shows KPIs; Reporting does not.

While showing a customer their incident form, they ask to change the Priority values to display their internal terminology P1, P2, P3, P4. They want it to be consistent across all Tasks. How would you do that?

Right click on Priority and select what?

• A. Configure Lists

• B. Show Options

• C. Configure Task

• D. Show Choices

• E. Show Choice List

• F. Configure Options

Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

• A. System Notification > Email > Notifications

• B. Administration > Notification Overview

• C. System Properties > Email > Settings

• D. User Preferences > Email > Notifications

• E. Click Gear > Notifications > New

When designing a flow, how do you reference data from a record, in that flow?

• A. Drag the table icon onto the flow definition

• B. Use the condition builder to specify the desired values

• C. Specify the source table on the data pill related list

• D. Drag the data pill onto the flow definition

• E. Add the table reference using the slush bucket

On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)

• A. Group

• B. Department

• C. My reports

• D. Team

• E. Dashboards

• F. Global

• G. Admin

• H. Analytics

• I. All

• J. Company

Which tool is used to define relationships between fields in an import set table and a target table?

• A. Transform Schema

• B. Schema Map

• C. Dictionary Map

• D. Transform Map

• E. Field Transformer

• F. Import Designer

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

• A. Agent Workspace

• B. Chat bot

• C. Virtual Agent

• D. Knowledge Chat

• E. Now Support

Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

• A. Flows

• B. Action Sequences

• C. Action Sets

• D. Task Flows

• E. Flow Diagrams

From a form, what would you click to add additional fields to the form? (Choose two.)

• A. Context Menu > Form > Layout

• B. Context Menu > Configure > Form Layout

• C. Context Menu > Configure > Form Design

• D. Right click on header > Add > Field

• E. Context Menu > Form > Designer

• F. Right click on header > Configure > UX Dashboard

What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?

• A. Database View

• B. Many to Many

• C. One to Many

• D. Extended

On a Form header, what is the three bar icon called?

• A. Pancake icon

• B. Additional Actions or Context Menu

• C. Hamburger icon

• D. Cake icon

Group records are stored in which table?

• A. Group [sn_user_group]

• B. Group [sys_user_group]

• C. Group [s_sys_group]

• D. Group [u_sys_group]

What function do you use to add buttons, links, and context menu items on forms and lists?

• A. UI Policies

• B. UI Settings

• C. UI Actions

• D. UI Config

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

• A. Before, After, Async, Display

• B. Prior to, Synchronous, on Update

• C. Insert, Update, Delete, Query

• D. Before, Synchronous, Scheduled Job, View

What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)

• A. Local Sources (i.e. XML, CSV, Excel)

• B. Implementation Spoke

• C. DataHub

• D. JDBC Connection

• E. Network Server

• F. LDAP Connection

What are the components that make up a filter condition? (Choose three.)

• A. Operator

• B. Match Criteria

• C. Value

• D. Column

• E. Field

When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?

• A. Turn your computer off and on again

• B. Clear browser cache

• C. End Impersonation

• D. Log out and back in

What controls the publishing and retiring process for knowledge articles?

• A. Approval Policies

• B. Approval Definitions

• C. Workflow Designer

• D. Workflows

• E. State Lifecycle

What type of query allows you to filter list data using normal words, instead of the condition builder?

• A. Natural Language Query

• B. Alexa Query

• C. Machine Learning Query

• D. Predictive Intelligence Query

• E. Auto-suggest Query

Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)

• A. One Approval can have many Requests

• B. One Request can have many Requested Items

• C. One Requested Item can have many Approvals

• D. One Requested Item can have many Catalog Tasks

• E. One Cart can have many Requests

On a filter condition, which component is always a choice list?

• A. Operator

• B. Filter Criteria

• C. Operation

• D. Match Criteria

A Role is defined as what?

• A. A collection of permissions

• B. A set of user access policies

• C. A Persona in a workflow

• D. A set of access control rules

A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?

• A. Create New module has a broken link

• B. Known intermittent issue with UI15

• C. User should be using Chrome instead of Explorer for their browser

• D. User has read role, but not the write role on the Inventory table

• E. User session has timed out

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