EXIN Agile Scrum Master Certification exam questions dumps | Mock Test questions practice

 

EXIN Agile Scrum Master (ASM)

The EXIN ASM (Agile Scrum Master Intermediate) exam is a certification exam designed to assess the knowledge and skills of professionals who have experience in working with Agile Scrum methodology. The exam covers topics such as Agile Scrum principles, roles and responsibilities, planning and execution, and Agile Scrum tools and techniques. The exam is designed to test the candidate’s ability to apply Agile Scrum principles and practices in a real-world environment. EXIN Agile Scrum Master Certification exam questions dumps pdf can help you to prepare and score good marks in your exam.

Exam Details

The EXIN Agile Scrum Master exam covers 40 multiple choice questions. Further the EXIN Agile Scrum Master ExamQuestions are available in French, Japanese, Polish, Czech, English, German, Latin American Spanish, Brazilian Portuguese, Dutch, Chinese languages. You get 90 minutes for the exam. Remember you can pass this exam only if you score 65% and above. With the help of Agile Scrum Master Certification exam questions dumps pdf, you can increase the passing percentage in very first attempt.

Exam Name	EXIN Agile Scrum Master
Exam Code	ASM
Exam Name	EXIN Agile Scrum Master
Certification Provider	EXIN
Certification Exam Name	Agile Scrum Master
Duration	1 hour and 30 minutes
Number of questions	40
Type of Questions	Multiple Choice questions
Pass mark	65%
Level	Advanced
Available languages	French, Japanese, Polish, Czech, English, German, Latin American Spanish, Brazilian Portuguese, Dutch, Chinese

The percentage against each domain depicts:

Domain 1: Agile Way of Thinking (10%)
Domain 2: Scrum Master Role (27.5%)
Domain 3: Agile Estimating, Planning, Monitoring and Control (32.5%)
Domain 4: Complex Projects (12.5%)
Domain 5: Adopting Agile (17.5)

EXIN ASM Full list download

EXIN agile scrum master certification (ASM) exam questions dumps free samples:

Question: Your team uses Story Points to estimate User stories.
Halfway through a Sprint, you are not seeing the progress you expected. The Team feels some Stories are not estimated correctly, when compared to other
Stories.
How should you address this?

A. Complete incomplete Stories
B. Increase or re-estimate Velocity
C. Re-estimate all small Stories
D. Switch to using Ideal days

Question: Why is a Product Owner not allowed to define the workload of the Development Team for a new Sprint?

A. This conflicts with the principle of Self-Management of the Development Team.
B. The Product Owner does not know the velocity of the Development Team.
C. The Scrum Master is responsible for the velocity of the Development Team.
D. The Scrum Master and the Product Owner must agree on the workload of the Development Team.

Question: What is one of the most difficult challenges you face when transitioning your software development team to Scrum?
A. Introducing certain technical practices
B. Team members may already have their hands full
C. Too rapid improvements are possible

Question: Your organization found that the Product Owner is consistently under more pressure than the developments and other participants in the project.
What is common solution for that?

A. Compiling a list with Product Owner tasks
B. Rotating the Scrum Master role
C. Using a Product Owner team

Question: Your organization found that the Product Owner is consistently under more pressure than the developments and other participants in the project.
What is common solution for that?

A. Compiling a list with Product Owner tasks
B. Rotating the Scrum Master role
C. Using a Product Owner team

Question: A Scrum Team suggests to have a project with 3 Sprints of 2 weeks, while the customer suggests 1 Sprint of 6 weeks.
What is the greatest advantage of having 3 Sprints of 2 weeks?
A. The customer has to invest fewer time.
B. The team can inspect and adapt 2 times.
C. The team delivers more Story Points.

Question: Kevin is a Product Owner for a retail organization. The Product Backlog for his immense marketing tool project has 200 Product Backlog Items.

Into what should he group the smaller Stories together?
A. Epics
B. Themes
C. User Stories
D. Views

Familiarize with the exam policies and details with the EXIN Agile Scrum Master Certification FAQ

1. What is the EXIN Agile Scrum Master Exam, and why is it important?

The EXIN Agile Scrum Master Exam is a certification that validates your expertise in Agile and Scrum methodologies. It's essential for professionals seeking to enhance their project management skills, promote team collaboration, and deliver successful projects in an Agile environment.


2. How can I prepare for the EXIN Agile Scrum Master Exam?

To prepare for the exam, consider a combination of self-study, hands-on experience, and training programs. Utilize reputable study materials, practice exams, and engage in practical Agile projects to gain a comprehensive understanding of Scrum principles.


3. What are the key topics covered in the EXIN Agile Scrum Master Exam?

The exam covers a range of topics, including Agile principles, Scrum roles and responsibilities, Sprint planning, Agile estimation and metrics, and continuous improvement. Make sure to have a solid grasp of these areas for a successful exam experience.


4. How does the EXIN Agile Scrum Master Certification benefit my career?

Achieving the EXIN Agile Scrum Master Certification enhances your credibility as a project management professional. It demonstrates your ability to lead Agile teams, adapt to change, and deliver high-quality projects efficiently. This certification is highly valued by employers in Agile-driven industries.


5. Can you provide tips for managing time during the EXIN Agile Scrum Master Exam?

Time management is crucial. Allocate specific time for each section, read questions carefully, and answer confidently. If unsure about a question, mark it for review and move on. Managing your time effectively ensures that you complete all sections within the allotted time.


6. How often does EXIN update the Agile Scrum Master Exam content?

The Agile landscape evolves, and EXIN updates its exams to reflect the latest industry standards and practices. It's recommended to stay informed about any changes to the exam content by regularly checking the official EXIN website and related resources.

7. Is real-world experience necessary to pass the EXIN Agile Scrum Master Exam?

While real-world experience is beneficial, it's not a strict requirement. A combination of theoretical knowledge and practical application through simulations or hands-on projects can also contribute to exam success. Use both resources to build a well-rounded skill set.


8. Are there any study groups or communities to connect with other EXIN Agile Scrum Master exam candidates?

Yes, joining study groups or online communities is a great way to connect with fellow exam candidates. Share experiences, exchange tips, and seek guidance from those who have successfully passed the exam. Collaborative learning can enhance your preparation.


9. How can I maintain my Agile Scrum Master Certification once I've earned it?

To maintain your certification, participate in ongoing professional development activities. Stay engaged with the Agile community, attend relevant conferences, and continue learning about emerging Agile trends. Fulfill any continuing education requirements specified by EXIN to keep your certification active.


10. Any last-minute advice for the EXIN Agile Scrum Master Exam?

Stay calm, trust your preparation, and approach each question with a clear mindset. Remember to read instructions carefully, manage your time wisely, and don't hesitate to take breaks if needed. Believe in your abilities and apply your Agile knowledge effectively during the exam.

Few additional important FAQs

What are the Number of Questions Asked in EXIN ASM Exam?

There is no set number of questions for the EXIN Agile Scrum Master (ASM) exam. The exam is composed of multiple-choice questions and is based on the EXIN Agile Scrum Master syllabus. The exam is designed to assess the candidate's knowledge and understanding of the Agile Scrum methodology.


What is the Passing Score for EXIN ASM Exam?

The passing score required in the EXIN Agile Scrum Master (ASM) exam is 65%.


What is the Competency Level required for EXIN ASM Exam?

The EXIN Agile Scrum Master (ASM) exam requires a minimum of two years of experience in a Scrum environment. Candidates must also have a good understanding of the Scrum framework and its principles, as well as a good understanding of the roles and responsibilities of a Scrum Master.


What is the Question Format of EXIN ASM Exam?

The EXIN ASM exam consists of multiple choice and scenario-based questions.

How Can You Take EXIN ASM Exam?

The EXIN ASM exam can be taken both online and in a testing center. To take the exam online, you will need to register with the EXIN website and purchase a voucher to take the exam. The voucher will provide you with the necessary access to the exam. To take the exam in a testing center, you will need to visit the testing center and register to take the exam. You will be required to provide identification and payment for the exam before taking the exam.


What Language EXIN ASM Exam is Offered?

EXIN ASM (Agile Scrum Master) exams are offered in English.


What is the Cost of EXIN ASM Exam?

The cost of the EXIN Agile Scrum Master (ASM) exam is €295.


What is the Target Audience of EXIN ASM Exam?

The Target Audience of the EXIN ASM Exam are IT professionals who are seeking to gain a certification in Agile Service Management. This certification is ideal for IT professionals looking to demonstrate their knowledge and understanding of Agile Service Management principles, processes, and best practices.


What is the Average Salary of EXIN ASM Certified in the Market?

The salary after EXIN ASM certification varies greatly depending on the country, job title, and number of years of experience. Generally speaking, salaries for professionals with EXIN ASM certification range from $50,000 to $90,000 per year.


Who are the Testing Providers of EXIN ASM Exam?

EXIN offers practice tests for the ASM exam through its online portal. These practice tests are designed to give the candidate an idea of what to expect on the actual exam. Additionally, EXIN's Accredited Learning Partner Network offers instructor-led training and practice tests. This is the best way to prepare for the ASM exam.

What is the Recommended Experience for EXIN ASM Exam?

The recommended experience for EXIN ASM Exam includes working knowledge of IT service management principles, processes and methodologies, as well as experience in implementing and managing IT service management processes. Additionally, candidates should have knowledge of IT service management standards such as the ITIL framework, and experience in managing IT services within an organization.


What are the Prerequisites of EXIN ASM Exam?

To take the EXIN Agile Scrum Master (ASM) exam, you must have at least two years of professional experience in a project environment and have completed a formal training course in Agile Scrum.


What is the Expected Retirement Date of EXIN ASM Exam?

The official website to check the expected retirement date of EXIN ASM exam is https://www.exin.com/en/certifications/agile-scrum-master/agile-scrum-master-exam-retirement-date.


What is the Difficulty Level of EXIN ASM Exam?

The difficulty level of the EXIN ASM exam varies depending on the individual's experience and knowledge of the subject matter. Generally speaking, the exam is considered to be of moderate difficulty.


What is the Roadmap / Track of EXIN ASM Exam?

The EXIN Agile Scrum Master (ASM) certification track/roadmap is a comprehensive program designed to help individuals develop and demonstrate their knowledge and understanding of Agile Scrum methodology. The roadmap consists of two exams: EXIN Agile Scrum Foundation and EXIN Agile Scrum Master. The EXIN Agile Scrum Foundation exam is designed to assess the knowledge and understanding of the Agile Scrum methodology and to provide a basic understanding of the roles, responsibilities, and processes of the Agile Scrum teams. The EXIN Agile Scrum Master exam is designed to assess the knowledge and understanding of the Agile Scrum methodology and to provide a comprehensive understanding of the roles, responsibilities, and processes of the Agile Scrum teams.

EXIN Agile Scrum Foundation exam questions | Mock test questions practice

EXIN Agile Scrum Foundation exam

Exam Code: ASF

Exam Title: EXIN Agile Scrum Foundation (EX0-008)

Exam Provider: EXIN

EX0-008 actual exam questions and answers for free download. Pass your EXIN Agile Scrum Foundation (EX0-008) exam with these free Questions and Answers. Free EX0-008 Exam Braindumps. Pass your EXIN Agile Scrum Foundation (EX0-008) exam with these free Questions and Answers.

EX0-008 Full list download

EXIN agile scrum foundation certification (ASF) exam questions dumps free samples:

Question: Sprint planning should result in a commitment on what will be delivered at the end of the Sprint. Who makes this commitment?

A. The Product Owner

B. The Scrum Master

C. The team

 

Question: A team is estimating story points. They estimate that the story falls between a large (13) and a medium (5) and they assign a story point of 8.

What is this technique called?

A. Affinity estimation

B. Fibonacci estimation

C. Triangulation

 

Question: Which Scrum ritual is meant to look back and improve upon the finished Sprint?

A. Daily Scrum.

B. Sprint Retrospective.

C. Sprint Review.

 

Question: What is meant by the velocity of the team?

A. The rate a team puts in a normal work day.

B. The rate at which features are released to the customer.

C. The rate at which the team completes the work.

D. The rate at which the team renews itself.

 

Question: What is a Sprint?

A. A brainstorming session in Extreme programming to generate design ideas.

B. A race between two developers to see who can complete a feature fastest.

C. One iteration in the Scrum methodology.

D. The last iteration in the Scrum project, when the team works long hours to finish the project.

 

Question: What is the primary responsibility of a Scrum Master in order to keep a Scrum team working at its peak level of productivity?

A. Keeping high priority features at the top of the Product Backlog.

B. Not allowing changes to the Product Backlog once the Sprint begins.

C. Supporting the team's decisions and resolving the team's issues.

 

Question: A customer requests a report that summarizes functionality added and defects found and fixed, right at the end of a Sprint.

Who may best prepare this report?

A. The Product Owner

B. The Scrum Master

C. The team

D. This type of report should not be prepared.

 

Question: Who should update the work estimates during the Sprint?

A. Only the team members

B. The Project Manager

C. The Product Owner

 

Question: Which means of communication is the most preferable to clarify the interpretation of a requirement?

A. E-mail

B. Face-to-face

C. Instant messaging

D. Telephone

 

Question: In a Scrum project, when would a requirement get added to the Product backlog?

A. When it is developed, but cannot yet be released.

B. When the team works on it for a particular release.

C. When the customer requests a new requirement.

 

Question: Under what circumstances would a team use Affinity Estimation Technique instead of Planning Poker?

A. If more details are needed during Sprint Planning

B. If there is a large number of stories to estimate

C. If there is a small number of stories to estimate

 

Question: What is the objective of the Scrum-of-Scrums meeting?

A. To inform management about the progress of the project.

B. Bring together all team members of all teams.

C. Coordinate the work of multiple Scrum teams.

D. Kick-off an international Scrum project.

 

Question: During a Sprint, the team completes four stories with story points 3, 5, 8 and 2 respectively. They further complete half a story with a story point of 13.

What is the velocity of the team?

A. 18

B. 24.5

C. 31

 

Question: Which statement describes Release Planning?

A. After looking at all the stories in the backlog, the team estimates their effort in detail.

B. The team meets with the customer to negotiate the scope, cost and time of the release.

C. The team and the Product Owner agree on an initial plan for the delivery of features.

 

Question: Agile planning happens at multiple levels including a daily plan, an sprint plan and a strategic plan.

What term best describes the multi-level planning?

A. Planning Onion

B. Planning Poker

C. Sprint Planning

 

Question: How does Agile bring predictability to the Planning process?

A. By allowing the customers to review the progress often.

B. By assigning most of the responsibility to the Product Owner.

C. By making the team self-organized and self-planning.

D. By providing early visibility into the team's progress.

 

Question: During the release planning meeting, it is difficult to agree on priorities.

Sales want to implement some new features to catch up with the competitors.

Marketing want to work on a mobile interface that can prove to be a competitive differentiator.

Customer support want better logging and auditing capabilities to improve maintainability.

What should be done to set the priorities?

A. Approach Senior Management and ask for priorities.

B. Survey the existing customers and prioritize according to their views.

C. The Product Owner will set the priorities.

 

Question: How should 'done' be defined when multiple teams are working on a single product?

A. All teams must have the same definition of 'done'.

B. Each team must define and use their own definition of 'done'.

C. The Scrum Master defines when the item is 'done'.

 

Question: Near the end of a Sprint, the team realizes that they will not be able to complete the stories they had committed to.

What is the best course of action for the team?

A. Add resources and team members to meet the goals of the current Sprint.

B. Ask the Product Owner to decide which stories can be delayed until the next Sprint.

C. Decide on a new definition of 'done' for the Sprint Backlog Items.

 

Question: What is an "escaped defect"?

A. A defect that was found by the customer.

B. A defect that was planned to be fixed, but not fixed in a Sprint.

C. A defect the Continuous Integration System failed to catch.

 

Question: According to Agile principles, what should be the pace of development?

A. Fast

B. Increasing

C. Sustainable

 

Question: The Product Owner is going on a three-week vacation. The team should be closing the current Sprint and starting a new Sprint at the end of the first week of the

Product Owner's vacation.

What is the best way to continue the Scrum rituals in this situation?

A. Each Scrum team should ideally have two Product Owners to provide cover.

B. The Product Owner should be requested to delay his vacation by a week.

C. The Scrum Master should take over and cover for the Product Owner.

 

Question: A Project Manager wants to track not just the rate of progress against tasks, but also the overall morale and happiness of the Scrum team.

What device will help track morale and happiness?

A. A Gross Happiness index

B. A Niko-niko calendar

C. An employee satisfaction survey

 

Question: When is a Sprint complete?

A. When all of the Product Backlog items are completed.

B. When all the tasks in the Sprint Backlog are completed.

C. When the Sprint defined time box ends.

 

Question: What message can you give to a customer about a key benefit of using Scrum?

A. Scrum will give customers more control over day-to-day activities.

B. Scrum will help the team accept changes into the project at no additional cost.

C. The team will show a demonstration of working software every few weeks.

 

Question: A Manager requests to attend the daily stand-up meeting so that he can be more responsive to the team by being aware of the team's progress and issues.

As the Scrum Master, what should you do?

A. Allow the Product Owner to participate in 'listen only' mode.

B. Allow the Product Owner to participate like any other team member.

C. Turn down the request as the daily stand-up is only for the team.

 

Question: What is the usual length of the time box for the complete Sprint Planning meeting?

A. Four hours for a 30 day Sprint, one to two hours for a shorter Sprint.

B. However long it takes to complete the Sprint Backlog.

C. Never more than two hours, regardless of Sprint length.

 

Question: What is time-boxing?

A. A period of intense activity within a particular release.

B. Setting an upper time limit and planning the activities within that limit.

C. Tight planning focused on reducing the time required for any activity.

 

Question: What is a characteristic of a well-designed Agile work space?

A. It has a silent zone to facilitate concentration.

B. There is enough space for information radiators.

C. Work stations are personalized for team members.

 

Question: A large product team features six different teams having ten members each, working on a project that involves four high level features.

How many Product Backlogs should the team have?

A. 1

B. 4

C. 6

 

Question: What is an information radiator?

A. A physical display for the team that gives information about the current status.

B. A tool that automatically sends relevant information to the Product Owner.

C. A status report or dashboard that is maintained by the Scrum Master.

 

Question: A Scrum team failed to meet the Sprint objectives. One of the key members of the team fell ill and was away for two days right at the beginning of the four week

Sprint.

What is the most likely reason that the team did not meet the Sprint objectives?

A. The Product Owner is unable to prioritize.

B. The team is lacking skills.

C. The team did not plan the Sprint effectively.

D. The team is over-worked.

 

Question: A user story was estimated at five ideal hours. On a normal eight hour working day, the team gets about four hours of actual work time.

What would be the elapsed time required to complete the Story?

A. One day and two hours

B. Two days

C. Five hours

 

Question: Who knows most about the progress towards a business objective or a release?

A. The Product Owner

B. The Scrum Master

C. The team

 

Question: What is the best way to split up teams on a large project which is implemented using Scrum?

A. Group by domain expertise.

B. Group by features being developed,

C. Group by specialty of the team members.

 

Question: Collaboration is the most important parameter for the success of an Agile team.

What term best describes this type of interaction?

A. Distributed team working.

B. Information radiator sharing.

C. Osmotic communication.

 

Question: A story was estimated at eight ideal hours. A working day is eight hours. Developers can get about six hours of work done on a daily basis.

What is the elapsed time required to complete the story?

A. 1.25 days

B. 1.33 days

C. 2 days

D. This cannot be determined without knowing the velocity.

 

Question: A team has eleven members spread over two locations across two time zones. One of the locations has six team members and the other team has five.

Where should a Scrum Master be located?

A. Alternate the Scrum Master between both locations.

B. Appoint a local Scrum Master for both teams.

C. The Scrum Master is located in one of the teams.

 

Question: For a Sprint, progress is monitored in a burn-up chart with bars.

What makes the bar become longer?

A. The progression of time.

B. Work is added to the Sprint Backlog.

C. Work is deleted from the Sprint Backlog.

 

Question: A 200 member project team is working on a large and complex system with multiple sub-systems. They would like to start using the Agile Scrum methodology.

As a Scrum Master, what would your best advice be?

A. Scrum is not suited for such a large project. The team should clearly use the Waterfall method or the Crystal Clear method.

B. Ask all potential members of the project team to have a meeting first and decide if they agree to use Scrum.

C. Agree a logical sub-division of the system so that smaller Scrum teams can work on sub-systems and can add tangible value.

EXIN Agile Scrum Foundation (EX0-008) important FAQs

Introduction

The EXIN EX0-008 exam is an ITIL Foundation certification exam. It tests a candidate's knowledge and understanding of the core processes, roles, and functions of the IT Infrastructure Library (ITIL). It is specifically designed to assess a candidate's ability to apply the concepts and principles of ITIL in a real-world environment.

Duration of EXIN EX0-008 Exam?

The EX0-008 ITIL Foundation (V3 and 2011) exam is a 90-minute exam consisting of 40 multiple-choice questions.

Number of Questions Asked in EXIN EX0-008 Exam?

There are a total of 40 questions on the EXIN EX0-008 exam.

Passing Score for EXIN EX0-008 Exam?

The passing score required to pass the EXIN EX0-008 exam is 65%.

Competency Level required for EXIN EX0-008 Exam?

The Competency Level required for EXIN EX0-008 exam is Foundation Level.

Question Format of EXIN EX0-008 Exam?

The EXIN EX0-008 exam consists of multiple-choice and scenario-based questions. The multiple-choice questions have four answer options, from which the test taker needs to select the correct answer. The scenario-based questions require the test taker to provide a written response based on the given case scenario.

Method to take EXIN EX0-008 Exam?

The EXIN EX0-008 exam can be taken either online or at a testing center. To take the exam online, you will need to register with EXIN and pay the associated fee. Once registered, you will be able to access the exam and take it from the comfort of your own home. To take the exam at a testing center, you will need to find a local testing center that offers the EXIN EX0-008 exam and register with them. You will then be able to take the exam at the testing center.

Language in which EXIN EX0-008 Exam is Offered?

EX0-008 is offered in English.

Cost of EXIN EX0-008 Exam?

The cost of the EXIN EX0-008 exam is €125.

Target Audience of EXIN EX0-008 Exam?

The target audience for the EXIN EX0-008 exam are IT professionals who wish to become certified in IT Service Management (ITSM) Foundation, which is based on ISO/IEC 20000. The EX0-008 exam covers processes, roles, and activities related to the IT Service Management (ITSM) Foundation.

Average Salary of EXIN EX0-008 Certified in the Market?

The average salary for a professional with the EXIN EX0-008 certification is around $70,000 per year.

Testing Providers of EXIN EX0-008 Exam?

EXIN offers a range of testing options for its EX0-008 exam. Candidates can take the exam either online or in a physical testing center. The online test is offered through Pearson VUE and the physical test is offered through Prometric.

Recommended Experience for EXIN EX0-008 Exam?

The recommended experience for those preparing for the EXIN EX0-008 exam is to have at least five years of experience in the IT industry, including two years of experience in the management and control of IT service delivery. It is also recommended to have a good understanding of the ITIL framework, including the five core disciplines and service strategy. Additionally, it is beneficial to have knowledge of ISO/IEC 20000 and the IT Infrastructure Library (ITIL) best practices.

Prerequisites of EXIN EX0-008 Exam?

The EXIN EX0-008 EXIN IT Service Management Foundation based on ISO/IEC 20000:2011 exam does not have any specific prerequisites. However, it is recommended that the candidate have a basic knowledge of IT Service Management, ITIL and ISO/IEC 20000 standards.

Expected Retirement Date of EXIN EX0-008 Exam?

The official website to check the expected retirement date of EXIN EX0-008 exam is www.EXIN.com/en/certifications/EXIN-itil-foundation-certification-ex0-008.html.

Difficulty Level of EXIN EX0-008 Exam?

The difficulty level of the EXIN EX0-008 exam is moderate.

Roadmap / Track of EXIN EX0-008 Exam?

The certification roadmap for the EXIN EX0-008 exam consists of the following steps:

1. Register for the EXIN EX0-008 exam.

2. Prepare for the exam by studying the official EXIN EX0-008 study guide and taking practice tests.

3. Take the EXIN EX0-008 exam and pass it with a minimum score of 70%.

4. Receive your EXIN EX0-008 certification.

5. Maintain your EXIN EX0-008 certification by taking the recertification exam every three years.

Topics EXIN EX0-008 Exam Covers?

The EXIN EX0-008 exam covers a range of topics related to IT Service Management. These topics include:

1. ITIL Service Design: This topic covers the design of IT services and the processes, policies, and procedures associated with them. It also covers the design of service levels and service portfolios.

2. ITIL Service Transition: This topic covers the transition of IT services into the production environment. It covers the planning, testing, and implementation of changes, as well as the management of service assets and configuration.

3. ITIL Service Operation: This topic covers the operational aspects of IT services. It includes monitoring and controlling service performance, incident and problem management, access management, and service desk functions.

4. ITIL Continual Service Improvement: This topic covers the continual improvement of IT services. It includes the identification of opportunities for improvement, the implementation of improvement initiatives, and the evaluation of the impact of changes.

ServiceNow Certification test centers in USA (VA, WA, WV, WI, WY)

  

ServiceNow Certification Test Centers in United States: Virginia, Washington, West Virginia, Wisconsin, Wyoming

For detailed information on training and certifications, visit ServiceNow Training and Certification site or contact training@servicenow.com

In United States (Virginia, Washington, West Virginia, Wisconsin, Wyoming), following testing centers are available to take ServiceNow certification test.

Testing Location Name	Address	City	Province/ State	Country	Map
Southwest Virginia Higher Education Center	One Partnership Circle	Abingdon	Virginia	United States	Map
SecureNinja	2034 Eisenhower Ave, Suite 170	Alexandria	Virginia	United States	Map
Testing and Proctoring Center LLC	44075 Pipeline Plaza, Suite 115	Ashburn	Virginia	United States	Map
MD Tech Solutions	2020 Lafayette Blvd	Fredericksburg	Virginia	United States	Map
The Crossroads Institute	1117 E Stuart Drive, Suite 219	Galax	Virginia	United States	Map
Nextec	205 Van Buren Street, Suite140	Herndon	Virginia	United States	Map
Liberty University	1971 University Blvd, DeMoss Hall Room #1036	Lynchburg	Virginia	United States	Map
Astar Education Institute	7928 Donegan Drive	Manassas	Virginia	United States	Map
thinQtank Global, Inc.	2621 Promenade Pkwy Ste 103	Midlothian	Virginia	United States	Map
Old Dominion University	1262 West 43rd Street, Suite 1105	Norfolk	Virginia	United States	Map
Sunset Learning Institute_Reston	12120 Sunset Hills Road, Suite 100	Reston	Virginia	United States	Map
Roanoke Higher Education Center	108 N. Jefferson Street, Suite 413	Roanoke	Virginia	United States	Map
Xcel	24805 Pinebrook Road, Suite #315	South Riding	Virginia	United States	Map
Intellectual Point	46175 Westlake Drive, Suite 250	Sterling	Virginia	United States	Map
Tazewell Test Center	165 Chamber Drive	Tazewell	Virginia	United States	Map
TASA Inc.	2750 Killarney Drive Suite # 104	Woodbridge	Virginia	United States	Map
STEP Computer Academy	13208 NE 20th St, Suite 100	Bellevue	Washington	United States	Map
Western Washington University Testing Center	333 32nd Street, AC 120	Bellingham	Washington	United States	Map
Central Washington University	400 East University Way	Ellensburg	Washington	United States	Map
Pacific Northwest Testing & Assessment Services	33801 1st Way S, 231	Federal Way	Washington	United States	Map
Tactix Consulting Group Inc_Liberty Lake	22910 E Appleway Ave Suite 3	Liberty Lake	Washington	United States	Map
Tri-Cities Testing Center	3100 George Washington Way, Suite 135	Richland	Washington	United States	Map
Tacoma Community College	6501 South 19th Street, Bldg 6	Tacoma	Washington	United States	Map
West Virginia University_Beckley	512 Kanawha St.	Beckley	West Virginia	United States	Map
Citynet LLC_Bridgeport	100 Citynet Drive	Bridgeport	West Virginia	United States	Map
Mountwest Community and Technical College	1 Mountwest Way	Huntington	West Virginia	United States	Map
Fox Valley Technical College	5 North Systems Drive	Appleton	Wisconsin	United States	Map
Northeast Wisconsin Technical College	2740 West Mason Street, Room #SC365	Green Bay	Wisconsin	United States	Map
University of Wisconsin_La Crosse	2106 Centennial Hall, 308 16th Street North	La Crosse	Wisconsin	United States	Map
Madison Area Technical College	2125 Commercial Ave, Room #200	Madison	Wisconsin	United States	Map
Joyce's House Education Center	5601 W. North Avenue	Milwaukee	Wisconsin	United States	Map
University of Wisconsin_Oshkosh	801 Elmwood Avenue, Polk Library ROOM 6	Oshkosh	Wisconsin	United States	Map
Nicolet Area Technical College	5364 College Dr, University Transfer Center, R201	Rhinelander	Wisconsin	United States	Map
Greater Milwaukee Training and Testing Center	N14W24200 Tower Place Suite 200	Waukesha	Wisconsin	United States	Map
Northcentral Technical College	1000 W. Campus Drive	Wausau	Wisconsin	United States	Map
Mid-State Technical College_Wisconsin Rapids	500 32nd Street North	Wisconsin Rapids	Wisconsin	United States	Map
Casper College	125 College Drive BU120	Casper	Wyoming	United States	Map
Wyoming Montana Safety Council	1002 S Greeley Hwy	Cheyenne	Wyoming	United States	Map