ServiceNow Certified System Administrator (CSA) certification
Candidates passing "ServiceNow Certified System Administrator" exam shows that they have the
knowledge of ServiceNow System Administration. It certifies that the person has
the required skills/knowledge to:
* To
manage the configuration of the ServiceNow instance
* To
manage the implementation of the ServiceNow instance
* To
manage the maintenance of the ServiceNow instance
As basic certification, it creates a solid base and help the candidate to pursue further certification related to implementation specialist, certified developer etc.
ServiceNow CSA certification pre-requisite
As a pre-requisite, candidate can go for either a three‑day
ServiceNow Fundamentals training course or the on‑demand ServiceNow Fundamentals
training course offered in Now Learning.
ServiceNow recommends that candidates should have attended
the ServiceNow Fundamentals class and have at least six months of hands‑on
experience with ServiceNow. This will help the candidate to be successful on
this exam.
Additionally, some of knowledge if candidate have on database,
system management, IT Help Desk processes, ITIL key processes like incident,
problem, and change workflows will be an advantage and helpful.
ServiceNow CSA syllabus & preparation
Please download
the exam blueprint and review what will be covered. This will give an
overall idea about exam syllabus and assist in preparing this exam.
For exam registration and scheduling, please visit WebAssessor to register
and sign up for the exam. Please note that appointments may be made in advance
or on the actual test day, subject to availability.
Note: Candidate should be aware that ServiceNow
Certification exams are computer‑based, multiple‑choice
exams delivered by ServiceNow testing partner Kryterion, in a
proctored environment. Online proctoring is also available.
In case candidate like to attend the exam from home in a
proctored environment, should know that standalone webcam is must which should
not be integrated to computer/laptop. Candidates who would like to review the
requirements, please visit the WebAssessor
download page.
You can go for videos playlist on sample
questions of ServiceNow Certified System Administrator exam which can build your confidence level to great extent.
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