Thursday, April 09, 2015

ServiceNow: Steps to create Scheduled Email of Report

ServiceNow Scheduled Email of Report


Basically creating a Scheduled Email of Report in ServiceNow means scheduling a notification email for your desired business users who will receive the report (as an attachment) . Please note that the report need to be already created and should exist in ServiceNow reports.

Scheduled Email of Report in ServiceNow can be created using below steps:
  1. Click on Scheduled Reports link besides Administration link on Reports à View / Run screen or click ‘Scheduled Reports’ link under Reports section
  2. Click on New button to create the schedule for the report
  3. Fill details on Scheduled Email of Report screen
  4. Name: Fill name of Scheduled Email of Report
  5. Report: Specify the report name to be scheduled
  6. Email addresses: Specify the email addresses which acts recipients for the email
  7. Set the schedule time for the report to run daily
  8. Enter the Subject for the email notification
  9. Enter body text for the scheduled email
  10. Set Type for e.g. as ‘Excel’
  11. Set Run as for e.g. ‘System Administrator’
  12. Click on Save to save the report.

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